****Please Read Our Return Policy*****
Orders bought Black Friday through Christmas will be eligible for extended return until Jan. 31, 2020. Returns must still comply with standard return guidelines.
- Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- The bands, socks, outlet, limited edition apparel and some accessories are exempt from being returned unless received defective.
- Once your return is received and inspected, we will process your return. Shipping cost will not be refunded. Please allow up to 10 business days for return processing and delivery.
- If you decide to return your product on your own (not using our label) unfortunately, we will not be able to credit back your shipping cost.
- Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Check your bank account again.
- Contact your credit card company, it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.